Excellence to Eminence

Resources

Getting Results

Content provided by Anne Massaro

Producing results is challenging work. All of us want to do well and succeed; our value of “excellence” is one that is rarely debated. But if great work isn't focused on achieving results, it’s wasted effort.  Clearly understanding how each person contributes to achieving the team's - and university's - goals is critical to success.

We seek results at multiple levels: The individual level, the team level, and the university level. Getting results requires connecting an individual’s talents and skills with the team’s, and connecting the team’s results with the university’s vision and values. Focusing on those connections helps ensure resources are focused on the right activities, and identifies areas to strengthen. Also, engagement increases when individuals understand how they contribute to greater goals.

Click on the links below for tools and suggestions to help focus on results. Tried and true strategies are offered, as well as a model for connecting individual goals to high level goals.

Activities and Tools

• The Results Cone can be helpful in determining the most effective thinking and behaviors required to produce desired results. Individuals and groups or teams can use this tool.
• Identifying the contributions of each behavior style for a project or task can enable employees with varying strengths to contribute in different ways.   
• Use this graphic to illustrate how individual contributions support the goals of the college/unit, and the university.
• Use these meeting starters to reinforce these concepts.
• Use a RASCI Chart to help teams understand individual and team accountability for producing results.
• Use this Good to Great™ Diagnostic Tool to determine where you are on your journey from Good to Great, or Excellence to Eminence. 
• Work through this World Cafe on driving results to point out how the concepts covered in the culture retreats drive results.

Articles, Books and Research

• Collins, J. & Porras, J.  Built to Last: Successful Habits of Visionary Companies. 1997. Harper Business.
• Wergin, J.  Departments that Work. 2003. Anker Publishing.
• Zander, R. & Zander, B.  The Art of Possibility. 2002.

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